Does the customer need their own phone for table feedback?
No. They use your waiter's phone or a tablet that comes with the bill. No app, no QR, no typing: they tap answers and speak a short voice note.
Can my waiters hide bad feedback?
No. Once a customer submits, it goes straight to you. Waiters can't see or delete it, and your report shows how many tables each waiter actually asked.
Is the QR system allowed by Google?
Yes. Google allows businesses to ask every customer for a review. What it bans is filtering out unhappy customers, fake reviews, and rewards for reviews. Our system does none of those: every rating can reach Google.
Will my waiters actually use it?
It takes them about ten seconds per table. We train your staff on day one, and your monthly report shows usage per waiter, so you can see who is asking.
What if I get a bad review?
The private-message option and table feedback mean most complaints reach you while the customer is still in the restaurant, so you can fix them before they reach Google.
How do I pay?
Monthly in advance by bank transfer or Raast. We start work once the first payment arrives. The minimum is three months.
Who is Taara?
Our cat. She judges food for a living, and she's the one asking your customers "Khana kaisa laga?" on the feedback screen.